Rethinking the corporate center
Despite their success in improving operational efficiency, many financial services companies struggle when it comes to optimizing support and back-office functions. Simply cutting cost and setting crude targets for these functions results in little more than frustration for everyone involved. Arthur D. Little proposes a different approach. The result? Corporate headquarters many companies have never dared to imagine: business-focused, flexible, lean where possible, strong where necessary - a true support for the business.
Released: October 2008
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